Capability Study · 03
LLMs · RAG · Workflows · ScaleAI Agent Systems
Agents that retrieve, reason and act inside real workflows.
Problem
Generic AI features look impressive in a demo and stall when they meet messy company knowledge and tools.
Context
How LavLoop thinks about agents that do work — retrieval, tools, evaluation — instead of answering trivia.
Constraints
Capability study. No fabricated accuracy numbers or unnamed enterprise logos.
Approach
Human-led design of the job to be done, then AI where it can take a step, with evals around the risky ones.
Technology
LLMs, RAG, tool use, workflow orchestration, logging and evaluation.
Outcome
AI that is part of the system, not a novelty sidebar.
Lessons
If you cannot say what the agent is allowed to do, it is not ready to do it.